Privacy Policy For Lighthouse Psychology & Counselling
Effective Date: 26/02/2024
Introduction
Welcome to the Lighthouse Psychology & Counselling’s privacy policy. Protecting your personal information is extremely important to us. This policy outlines how we handle the information we collect through our website, lighthouseps.com.au, built by WordPress and Elementor, and utilising WPForms for contact processes.
Collection of Personal Information
We may collect personal identification information from users in a variety of ways, including but not limited to, when users visit our site, fill out a form, or access services directly. We collect information such as names, email addresses, mailing addresses, and phone numbers only when voluntarily submitted by our clients.
Use of Personal Information
Personal information collected through our website is used for the following purposes:
- To provide and manage the services you have requested.
- To improve customer service and respond to your customer service requests efficiently.
- To personalise user experience and to allow us to deliver the type of content and offerings in which you are most interested.
- To send periodic emails regarding services or other products and information.
Storage and Security of Personal Information
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices. We do not sell, trade, or rent users’ personal identification information to others.
Cookies and Tracking Technology
Our Site may use “cookies” to enhance user experience. Cookies may be used to track and target the interests of our users to enhance the experience on our site. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent.
Disclosure of Information
We do not disclose your personal information except when required by law or when we believe that such action is necessary to comply with legal processes served on our company or the site.
Third-Party Tools
Services hosted by third-party tools such as WPForms are subject to their own policies. We do not accept responsibility or liability for their privacy practices.
Access to Information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at info@lighthouseps.com.au.
Changes to this Privacy Policy
We have the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Lighthouse Psychology & Counselling
1300 404 860
info@lighthouseps.com.au
lighthouseps.com.au